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	<title>withoutfire &#187; User Interface</title>
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	<description>helping you look after your data</description>
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		<title>Abuse of radio buttons and check boxes</title>
		<link>http://withoutfire.com/2009/12/abuse-of-radio-buttons-and-check-boxes/</link>
		<comments>http://withoutfire.com/2009/12/abuse-of-radio-buttons-and-check-boxes/#comments</comments>
		<pubDate>Sat, 05 Dec 2009 14:17:19 +0000</pubDate>
		<dc:creator>John</dc:creator>
				<category><![CDATA[User Interface]]></category>

		<guid isPermaLink="false">http://withoutfire.com/?p=245</guid>
		<description><![CDATA[I’m particularly sensitive to interface design and I saw a real horror this week. [The] BCS1 recently conducted a members’ survey. Question six managed to break the long established model of radio buttons (select one) and check boxes (select more than one).
]]></description>
			<content:encoded><![CDATA[<p>I’m particularly sensitive to interface design and I saw a real horror this week. [The] <a href="http://www.bcs.org/">BCS</a><sup>1</sup> recently conducted a members’ survey. Question six managed to break the long established model of radio buttons (select one) and check boxes (select more than one).</p>
<p><IMG SRC="/assets/bcscheckboxes.png" height="351" width=600"></p>
<p>I guess they wanted to make sure that people had answered the question so required a ‘none’ option. If you selected this radio button it used some JavaScript to clear any of check boxes you’d previously selected.</p>
<p>One of the best bits of interface design advice I ever heard was from <a href="http://www.useit.com/jakob/">Jakob Nielsen</a>. In his list of <a href="http://www.useit.com/alertbox/9605.html">Top Ten Mistakes</a> it is number eight.</p>
<blockquote><p>&#8220;<strong>Consistency</strong> is one of the most powerful usability principles: when things always behave the same, users don&#8217;t have to worry about what will happen. Instead, they know what will happen based on earlier experience. <em>Every time you release an apple over Sir Isaac Newton, it will drop on his head. That&#8217;s good.</em></p>
<p>The more users&#8217; expectations prove right, the more they will feel in control of the system and the more they will like it. And the more the system breaks users&#8217; expectations, the more they will feel insecure. <em>Oops, maybe if I let go of this apple, it will turn into a tomato and jump a mile into the sky.</em>&#8221;
</p></blockquote>
<p>It’s important that any application or website uses mental models that people are familiar with. In security you’re often asking a critical question, and that’s all you want the user to think about, not a newly invented or misapplied design metaphor.</p>
<p><sup>1</sup><em>Formerly the British Computer Society, it has recently become  “bcs &#8211; The Chartered Institute for IT” and is no longer referred to as “The BCS”.</em></p>
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